Terms of Service
Last updated: July 3, 2026
These Terms of Service (the “Terms”) are a legally binding agreement between you and Izivote (“Izivote”, “we”, “us”, or “our”). They govern your access to and use of the Izivote website, dashboard, embeddable voting widgets, APIs, and related services (together, the “Services”).
By creating an account or using the Services, you confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
1. Acceptance and changes
We may update these Terms from time to time. We will post the updated Terms here and change the “Last updated” date above. For significant changes we will, where practical, also let Organisers know by email or in the dashboard. If you keep using the Services after a change takes effect, you accept the updated Terms.
2. Eligibility and accounts
You must be at least 16 to create an account or use the Services as an Organiser. Younger people may take part as Voters on a Vote Page where the Organiser has obtained any parental or guardian consent required in their country. To use Paid Voting and receive payouts, you must also be old enough to enter into a binding contract where you live (usually 18) and be the rightful owner of the account that receives your money.
You agree to give accurate information when you register and to keep it up to date. You are responsible for everything that happens under your account, so keep your login details private and tell us at [email protected] if you think someone has accessed your account without permission. You may not open more than one personal account, or create an account for someone else without their authority.
3. What the Services do
Izivote is a platform that lets Organisers create, manage, embed, share, and run digital polls and voting experiences, including free voting, identity-restricted voting (where Voters sign in through a provider you choose), and Paid Voting, where Voters pay a fee per vote.
We are only a technology provider. We do not review, endorse, or verify Vote Pages, nominees, Voters, or results; we do not guarantee that any vote, contest, or campaign is accurate, fair, or lawful; and we do not act as a bank, escrow, fiduciary, or payment processor. Except where the law requires it, we do not verify the identity, eligibility, or ownership of any Voter, nominee, or payout recipient.
Organisers are solely responsible for running their Vote Pages lawfully, including holding fair contests, honouring any prizes or promises made to Voters, and complying with all applicable laws (such as contest, lottery, consumer-protection, tax, and data-protection laws).
4. Subscriptions and billing
Some features need a paid subscription. Current plans, prices, and limits are on our pricing page. Subscriptions renew automatically at the end of each billing cycle unless you cancel before the renewal date.
Izivote operates a general no-refund policy. Subscription fees are charged in advance for the period they cover, and because we provide the Services throughout that period, they are non-refundable: we do not refund or credit unused time, downgrades, or cancellations, and cancelling stops future renewals but does not refund the current period. We may still choose to give a refund in exceptional cases, and we will do so where the law requires it. We may change subscription prices on at least 30 days’ notice, with the change taking effect at your next renewal. If a payment fails, we may retry it or suspend or downgrade your account until it is paid.
5. Paid voting and payouts
5.1 Paid Voting and fees
When you enable Paid Voting, you set a per-vote price, and Voters pay that price plus a payment-processing fee for each vote. The processing fee is set by our payment processors and paid by the Voter, not taken from your share, and Voters pay through the processor, so Izivote never handles their card details. Izivote keeps a Platform Fee from each Paid Vote and credits the rest to you; the current rate is shown when you set up Paid Voting, the rate that applied when a payment was collected does not change afterwards, and we may change the rate on at least 7 days’ notice for new payments only. You choose a payout currency, which locks once you receive your first payment, and any change to your per-vote price applies to future votes only.
5.2 Payouts
Your earnings are held for a short period after each payment before they can be withdrawn, so that refunds and chargebacks can be settled first. You can request a payout from your dashboard once your balance reaches the minimum for your currency (shown in the dashboard), using the methods available in your country, such as PayPal, Wise, or bank transfer. You are responsible for giving correct payout details and for the receiving account being yours; we do not verify these before sending funds, so money sent to wrong or unsupported accounts may be lost and cannot be recovered. Payouts are sent manually, and while we aim to send them promptly, we cannot promise a specific turnaround.
5.3 Refunds, disputes, and taxes
Paid Votes are non-refundable, in keeping with our no-refund policy. A payment may still be reversed in limited situations, for example a chargeback a Voter raises with their bank, a payment-processor decision, a fraud signal, a legal requirement, or an exception we or the Organiser choose to make. When a payment is reversed, the related vote is removed and the nominee’s count reduced. If the reversal happens after the money has been paid out to you, you owe that amount back to Izivote, whether by us offsetting it against your future balance or by direct payment, and we may pause payouts until it is resolved. You agree to help with chargeback investigations. Any dispute about whether a vote was valid, whether a contest was fair, or whether a Voter received what was promised is between the Organiser and the Voter; Izivote is not a party to it, and a payment provider’s decision on a disputed payment is final. Each party handles its own taxes: we do not withhold tax or issue tax forms unless the law requires it, and you are responsible for reporting and paying tax on what you earn through the Services.
6. Your content
You keep all rights in the content you submit to the Services, such as names, images, descriptions, nominees, and form responses (your “User Content”). By submitting it to the Services, you give Izivote a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to host, store, copy, adapt (for technical purposes such as resizing), display, and share that content, only as needed to operate, provide, secure, and improve the Services.
You confirm that you have the rights needed to grant this licence, that your User Content does not infringe anyone else’s rights (including intellectual-property, privacy, and publicity rights), and that it complies with the law.
7. Acceptable use
You agree not to use the Services for any unlawful, deceptive, or fraudulent purpose; to manipulate votes or use bots, scripted clicks, click-farms, or other artificial means to inflate vote counts; to run contests that are illegal where they operate, such as unlawful lotteries or gambling; to impersonate anyone or misrepresent your affiliation with a person or organisation; to upload malware or attempt to disrupt, scrape, probe, or reverse engineer the Services; to access accounts, data, or systems you are not authorised to use, or to interfere with other people’s use of the Services; to resell or commercially exploit the Services beyond what these Terms allow; or to collect payments without intending to deliver the prizes, recognition, or other value you promised Voters.
8. Privacy and data protection
We handle personal data in line with our Privacy Policy and applicable data-protection laws, including, where relevant, the GDPR, the UK GDPR, and Canada’s PIPEDA. Where we process personal data on an Organiser’s behalf (for example, voter records uploaded to a Vote Page), the Organiser is the data controller and Izivote is the processor. The Organiser is responsible for having a lawful basis, giving the required notices, and handling requests from the people the data relates to, and we will help where reasonable.
9. Content disputes and takedowns
If someone claims that User Content infringes their rights (for example, their image, name, personal data, copyright, or trademark has been used without permission), that dispute should first be taken up with the Organiser who created or controls the Vote Page. Izivote is not the arbiter of consent, ownership, or authorisation, and is not required to investigate or resolve such claims.
We may, at our discretion, restrict, hide, suspend, or remove User Content (including whole Vote Pages or accounts) where we believe it breaks these Terms or the law, infringes someone’s rights, or where a legal process requires it, and we may pause payouts linked to disputed content. Copyright complaints can be sent to [email protected] with the details the law requires, including identifying the work and the infringing material, your contact details, and a good-faith statement.
10. Intellectual property
The Services, including all software, designs, logos, trademarks, and functionality, belong to Izivote or its licensors and are protected by law. Apart from the limited rights these Terms give you, you receive no other rights, and you may not copy, modify, reverse engineer, sell, sublicense, or otherwise exploit the Services or any part of them without our written permission. You may use the Izivote name and logo to refer to the Services factually (for example, “Vote here on Izivote”); anything more needs our written permission.
11. Third-party services
The Services work with third-party providers, including payment processors, payout providers, the identity providers you configure, and email and analytics tools. Your use of those services is subject to their own terms and privacy notices. Izivote is not responsible for third-party services and is not liable for their availability, outages, charges, decisions, or errors, except where the law does not allow us to exclude that liability.
12. Service availability
We will make reasonable efforts to keep the Services available, but we do not promise they will be uninterrupted or error-free. We may change, suspend, or discontinue any part of the Services at any time, and where practical we will give notice of significant changes that would materially and adversely affect your use.
13. Disclaimers
To the fullest extent the law allows, the Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, and without any promise that the Services will be uninterrupted, secure, or error-free. In particular, we do not warrant that any vote count is accurate, that any contest is fair, that any nominee is who they claim to be, or that any payout will arrive within a particular time.
14. Limitation of liability
To the fullest extent the law allows, Izivote and its affiliates, and their officers, directors, employees, and agents, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, goodwill, data, or opportunity, even if we were advised such damages were possible.
Our total liability for all claims relating to these Terms or the Services, whether in contract, tort, or otherwise, will not exceed the total amount you paid Izivote in the twelve months before the event giving rise to the claim. If you have not paid Izivote anything, we have no monetary liability to you. Some places do not allow certain limitations, so in those places our liability is limited to the least the law allows.
15. Indemnification
You agree to defend, indemnify, and hold harmless Izivote, its affiliates, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your User Content, your use of or inability to use the Services, your breach of these Terms or the law, any dispute between you and a Voter, nominee, or other third party, and any chargeback, refund, or clawback linked to Paid Votes on your Vote Pages.
16. Suspension and termination
You can stop using the Services at any time and can delete your account from the dashboard or by contacting support. Some information, such as payment and payout records, may be kept after deletion where the law requires or for legitimate business reasons.
We may suspend or end your access to the Services, with or without notice, if we reasonably believe you have breached these Terms or the law, your account poses a security, fraud, chargeback, or reputational risk, a payment processor, regulator, or court requires it, or keeping the account is otherwise impractical. When these Terms end, the rights we granted you stop, but the parts that by their nature should continue will remain in force, including the clawback obligations, the licence to any content we still hold, intellectual property, disclaimers, limitation of liability, indemnification, and governing law.
17. General provisions
Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms on the pricing page, are the entire agreement between you and Izivote.
Severability. If any part is found unenforceable, the rest stays in force, and the unenforceable part is adjusted only as far as needed to make it enforceable while keeping its intent.
Assignment. You may not transfer these Terms without our written consent. We may transfer them to an affiliate or in connection with a merger, acquisition, or sale of assets.
Other. If we do not enforce a provision, we can still enforce it later. These Terms do not create rights for anyone other than you and us. Neither party is liable for delays or failures caused by events beyond its reasonable control.
18. Contact
Questions, notices, and legal correspondence about these Terms can be sent to [email protected].